Effective Date: 14/09/2024

Welcome to Tyas Training! 

These Terms of Service outline the rules and regulations for clients utilising my personal training services. By engaging in our services, you agree to comply with the following terms and conditions:

1. General Information

1.1. These terms apply to all clients who sign up for personal training services provided by Tyas Training.
1.2. All services, including personal training sessions, online coaching, and consultations, are subject to availability and must be booked in advance.
1.3. Tyas Training reserves the right to modify or terminate services at any time. Any changes will be communicated in advance.

2. Personal Training Sessions

2.1. Personal training sessions are conducted as per the agreed schedule between the client and the trainer.
2.2. A block booking is valid for 3 months from the date of purchase, after which they will expire if not used.
2.3. Session packages must be paid for in full prior to the start of training unless otherwise agreed upon with my self.

3. Cancellation Policy

3.1. We understand that unforeseen circumstances may arise, but to provide fair and consistent service, I have the following cancellation policy:
3.2. Less than 24 hours’ notice: Sessions canceled with less than 24 hours’ notice will be charged at the full session rate.
3.3. More than 24 hours’ notice: If a session is canceled with more than 24 hours’ notice, it can be rescheduled without any charge.
3.4. Failure to attend a scheduled session without notice “no-show” will also result in full payment for the session.
3.5. In the event of an emergency, cancellations will be reviewed on a case-by-case basis at the discretion of myself.

4. Payment Terms

4.1. Payment for all sessions must be made in advance, either as single sessions or in packages, unless otherwise arranged (paying cash)
4.2. Accepted payment methods include [Direct Debit, Bank Transfer, Cash.
4.3. Failure to make payment may result in suspension of services until the outstanding balance is cleared.
4.4. All fees are non-refundable except in exceptional cases such as medical incapacity (with valid proof) or if the trainer cancels without rescheduling.

5. Health and Safety

5.1. It is the client’s responsibility to inform the trainer of any medical conditions, injuries, or limitations prior to beginning training.
5.2. The client agrees to complete a health and fitness questionnaire (PAR-Q) before starting personal training to ensure suitability for the program.
5.3. The trainer will provide exercises suited to the client’s ability, but clients should listen to their own bodies and stop any exercise that feels unsafe or uncomfortable.
5.4. [Your Business Name] and the trainer are not responsible for any injuries, health issues, or losses that occur due to client negligence or failure to disclose important health information.

6. Liability

6.1. Tyas Training will not be held liable for any injury, loss, or damage that occurs while attending personal training sessions, using equipment, or following advice outside of the sessions.
6.2. Clients acknowledge that participating in physical exercise carries a risk of injury and agree to assume full responsibility for their health and well-being.

7. Rescheduling and Refunds

7.1. Clients are allowed to reschedule sessions provided more than 24 hours’ notice is given, subject to availability.
7.2. Refunds will not be provided for missed sessions, failure to attend, or cancellation outside of the terms outlined above.
7.3. In the event the trainer cancels a session, the client will be given the opportunity to reschedule the session or receive a full refund for that session.

8. Termination of Service

8.1. Either party may terminate this agreement at any time by providing written notice.
8.2. If the client terminates training and has prepaid for a package, refunds for unused sessions will not be provided
8.3. The trainer reserves the right to terminate services with any client who fails to comply with the Terms of Service or behaves inappropriately.

9. Confidentiality

9.1. All personal and health information shared with the trainer will be treated with confidentiality and will not be shared with third parties unless required by law.
9.2. Client progress data, including body measurements, weight, and fitness levels, may be recorded for progress tracking, but will not be shared without client consent.

10. Changes to Terms

10.1. Tyas Training reserves the right to update these Terms of Service at any time. Clients will be notified of any changes in advance.
10.2. Continued use of our services following any amendments to the Terms of Service constitutes acceptance of the updated terms.

Contact Information
If you have any questions about these terms, please contact us at:
Tyas Training
Email: tyastraining@gmail.com
Phone: 07725485289